Help Center

We usually ship within 2-5 business days. This is not the Delivery Date.

If you do not receive an email confirming the shipment, please contact our service team.

You can refer to our shipping & delivery section in the footer of our website.

Shipping is WORLDWIDE Free for all items.

Paying import taxes and customs duties is the duty of the buyer. The buyer is  responsible for any import duties or taxes.

We have 6 different warehouses in different countries. When you order multiple items at one order, each item will be shipped separately. They will arrive to you in single packages. The shipping is free with sign up, so it does not affect your cost.

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

• The item you ordered did not arrive within the time promised by the seller.
• The item you received was the wrong product.

For more information check Refunds & Returns Policy.

Need Help? Send us an email at our parent company support@phee-phoes-place.com and we will reply as soon as possible. 

Our service team usually replies all emails within 24-48 hours. For any reason, if your inquiry is not solved within 48 hours, please contact us again And we will come back to you shortly.